Verizon said on Wednesday that its wireless service was suffering an outage impacting cellular data and voice services.
The nation’s largest wireless carrier said that its « engineers are engaged and are working to identify and solve the issue quickly. »
Verizon’s statement came after a swath of social media comments directed at Verizon, with users saying that their mobile devices were showing no bars of service or « SOS, » indicating a lack of connection.
Verizon, which has more than 146 million customers, appears to have started experiencing services issues around 12:00 p.m. ET, according to comments on social media site X.
Users also reported problems with Verizon competitor T-Mobile. But the company said that it was not having any service issues.
« T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating optimally, » a spokesperson told NBC News. « However, due to Verizon’s reported outage, our customers may not be able to reach someone with Verizon service at this time. »
AT&T also said it was not experiencing any technical issues. « Our network is operating normally at this time, » said a spokeswoman for the provider.
In Washington, D.C., the District’s official emergency notification system sent out a message to residents saying that the Verizon outage was « nationwide. »
« If you have an emergency and can not connect using your Verizon Wireless device, please connect using a device from another carrier, a landline, or go to a police district or fire station to report the emergency, » the AlertDC system told recipients.
New York City’s Office of Emergency Management also said it was aware of the outage without mentioning Verizon by name. The city said it was « working closely with our partners » to review the outage and « assess any potential effects on city agencies & essential services. »
This is a developing story. Please check back for updates.
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